Sept. 24 ticket holders offered free 2014 tickets

Fans holding tickets for Mariano Rivera Bobblehead Night Sept. 24 may redeem their tickets for complimentary tickets to any regular season game at Yankee Stadium during the 2014 season, excluding Opening Day and Old-Timers’ Day, subject to availability.

Season ticket holders, group leaders and individual-game suite licensees who no longer possess their physical tickets from Tuesday night’s game should contact their Yankees ticket representative for assistance. Fans who purchased their tickets for Tuesday night’s game through the Yankees ticket office or yankees.com and who no longer possess their physical tickets should e-mail tickets@yankees.com.

Please note that the Yankees can only accept tickets with valid bar codes for the Sept. 24, 2013 game.

Fans may redeem their tickets at Yankee Stadium advance ticket windows beginning when 2014 individual-game tickets go on sale to the general public through May 31, 2014. Fans will be able to redeem their Sept. 24, 2013, tickets for select Field Level, Main Level, Terrace Level and Grandstand Level seats.

“The strength of this organization comes from the lifelong relationships we have developed with our fans,” Yankees chief operating officer Lonn Trost said. “Although a perfect storm of circumstances beyond our control led to the delay in the distribution of last night’s promotional item, the fact remains that our fans were inconvenienced. It matters little why – only that they were. We take last night’s event seriously, and to apologize to our fans and express our loyalty to them we are inviting all ticket holders from last night’s game back to Yankee Stadium for a complimentary game during the 2014 regular season.”

For complete information about the Yankees’ redemption policy with respect to the Sept. 24 game, please visit http://www.yankees.com.

Fans who did not redeem their bobblehead vouchers before leaving the Stadium Tuesday night may redeem them at either of the Yankees’ two remaining home games Wednesday and Thursday nights provided they have valid tickets for these games. Voucher redemption will take place inside Gate 2 through the end of each game.

Fans who are not attending either of the Yankees’ two remaining home games should mail their vouchers and their mailing address to: Fan Services, Yankee Stadium, One E. 161st Street, Bronx, NY 10451. Yankees Fan Services will mail them one bobblehead per original voucher received. Lost or misplaced vouchers as well as copies of original vouchers will not be honored.

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